This privacy and payment policy was last updated on February 20, 2024.
Privacy Policy
This is a privacy statement that outlines the privacy policies for www.boldrosesolutions.co.uk. It pertains exclusively to the data gathered by this site and will inform you about the following:
- The type of personal data that is collected from you via the website, its usage, and who it might be shared with.
- The options you have concerning your data usage.
- The measures taken to safeguard against the improper use of your information.
- The process for rectifying any errors in the information.
Information Collection, Use, and Sharing
Ownership, Utilisation, and Dissemination of Information We are the exclusive proprietors of the data gathered on this website. We only gather or have access to information that you willingly provide us through email or other direct communication from you. This information will not be sold to or leased to anyone.
Your information will be used to reply to you concerning the reason you reached out to us. We will not distribute your information to any third party outside our organisation except when it’s necessary to meet your request, for instance, to dispatch an order.
Unless you instruct us otherwise, we may reach out to you via email in the future to inform you about discounts, new offerings or services, or modifications to this privacy policy.
Your Access to and Control Over Information
Your Rights to Your Information and Its Management You have the right to discontinue any future communications from us whenever you wish. By reaching out to us through the email address or phone number provided on our website, you can do the following at any time:
- Review any information we possess about you, if any.
- Modify or correct any information we have about you.
- Request that we erase any information we have about you.
- Voice any worries you have about our handling of your data.
Security
We implement measures to safeguard your data. When you provide sensitive details through the website, your data is secured both digitally and physically.
Whenever we gather sensitive data (like credit card details), that data is encrypted and securely transmitted to us. You can confirm this by spotting a lock symbol in the address bar and checking for “http” at the start of the Web page’s address.
While we employ encryption to secure sensitive data transmitted online, we also safeguard your data offline. Only staff members who require the data to carry out a specific task (such as billing or customer service) are given access to personally identifiable information. The computers and servers where we store personally identifiable information are maintained in a secure setting.
Links
This website includes links to external websites. Please note that we do not hold responsibility for the content or privacy policies of these linked sites. We urge our users to stay vigilant when they navigate away from our site and to review the privacy policies of any other site that gathers personally identifiable information.
Cookies
We utilize “cookies” on this website. A cookie is a data fragment saved on the hard drive of a visitor to our site, which aids us in enhancing your site access and recognizing repeat visitors. For example, by using a cookie to identify you, you wouldn’t need to input your password multiple times, thus saving you time during your visit. Cookies also allow us to monitor and cater to our users’ interests to improve their experience on our site. The use of a cookie is in no way associated with any personally identifiable information on our site.
Payment & Refund Policy
Payment Information
We ask for your details on our payment form. In order to make a payment, you are required to provide contact details (such as your name and email address) and financial details (like your credit card number and its expiration date). This data is utilized for billing and to complete your orders. If we encounter difficulties in processing a payment, we will use this information to get in touch with you.
Refunds
Should you be dissatisfied with our services for any reason, we commit to providing a complete refund on any payments made to us via the Bold Rose Solutions website, checks, direct deposit, Paypal, or Payoneer into any of our accounts.